What does a 'POS system' primarily facilitate in a restaurant?

A POS (Point of Sale) system primarily facilitates customer transaction processing in a restaurant. This includes the management of sales transactions, capturing orders, processing payments, and issuing receipts. The system acts as the central hub for all customer interactions at the register, allowing servers and cashiers to efficiently handle orders and payments. It may also integrate with other restaurant management systems, but its core function revolves around enhancing the efficiency and accuracy of sales-related tasks.

While inventory management, employee scheduling, and financial reporting can be linked to a POS system through integrations or associated software, the primary focus and immediate benefit of a POS system is in managing and processing customer transactions. This enables restaurants to streamline operations, reduce errors, and improve customer service, directly impacting the overall dining experience.