What is the term for the support areas behind the scenes in a property, including housekeeping and foodservice?

The term for the support areas behind the scenes in a property, including housekeeping and foodservice, is known as the Back of the House (BOH). This term encompasses all operations that occur out of the public eye, focusing on the maintenance and service delivery aspects essential for the functioning of the establishment. It includes kitchens, storerooms, administrative offices, and other logistical support areas where staff work to ensure the smooth operation of guest services.

In contrast, the Front of the House (FOH) refers to areas where guests interact with staff, such as the dining room, reception, and bar. The service area might imply a specific zone within the FOH or BOH but does not encompass the entirety of behind-the-scenes operations. The utility department typically focuses on maintenance aspects, which are just one part of the broader BOH functions. Understanding these distinctions helps in grasping how different areas of the restaurant contribute to overall service delivery.